Domainer angry: ‘I want to sue Moniker!’ after negative balance is issued

Moniker can’t seem to get a break from negative light these days; not out of spite, but simply because of bad customer service. As if the backlash from a mass breach and loss of domains to Egyptian domain thieves were not enough, here come the bills. Some domainers with domains at Moniker have started receiving […]

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Moniker resolved all customer complaints with the BBB

Two months ago, we were concerned about the effect that complaints against Moniker might have to its BBB ranking. The Better Business Bureau accepts complaints from consumers, that must be presented eponymously and with supporting evidence. Subsequently, the BBB acts as a mediator, contacting the company in question and seeking their resolution of the complaints. […]

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Moniker’s BBB rating: Will the perfect “A” change if domainers complain?

The woes of Moniker are the result of a continuing failure to address customer issues effectively, along with a disastrous upgrade of its registrar backend system. One of the oldest domain registrars, Moniker changed hands in recent years; despite the goodwill of its officers, the problems run deep. Thousands of domain names remain in limbo […]

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Moniker migraines: Your SnapNames domains now belong to Web.com

As if recent downtime problems at Moniker were not enough, here comes the proverbial cherry on the pie. Apparently, domains caught by SnapNames and managed at Moniker under different registrars, actually now belong to Network Solutions, where they will be moved to. Incredible as it may sound, all such caught domains now show “abuse@web.com” as […]

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Problems with Moniker? Switch to Uniregistry

The recent issues at Moniker are simply unacceptable for an ICANN accredited registrar. After launching a new web site, numerous problems surfaced and existing ones were magnified; Moniker is currently down until 9:00am tomorrow. Domain investors that want to utilize a modern domain registrar built from the ground up using modern technology, on a clean, […]

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