#GDPR and #cPanel : It’s not just about #domains and #WHOIS

If you thought that the upcoming General Data Protection Regulation (GDPR) is only about domain names and WHOIS, you are sorely mistaken.

The European regulation on privacy matters is affecting a multiverse of technical services that utilize and store private information on their servers and systems in the cloud.

To be GDPR compliant, companies such as Google have reviewed and altered their processes.

Web hosting services often rely on cPanel, a software platform that handles every aspect of a web server’s management.

The popular software, anticipating its 70.0 version, announced the steps it has taken towards the “onslaught” of GDPR.

As of the end of January 2018, cPanel has completed a “data mapping” exercise designed to identify how cPanel collects, handles, and transfers European personal information that is subject to GDPR.  Based on this exercise, we have categorized data and are in the process of creating processes that will facilitate compliance with GDPR.  We have determined that:

  • We do not collect or process “sensitive” data that is subject to GDPR.
  • We do collect and/or process other personal information subject to GDPR.
  • We store some personal information subject to GDPR for set periods of time.
  • A small number of third parties may also process personal information subject to GDPR on our behalf.
  • Data subject to the GDPR that is stored by us may be stored outside the U.S. and Europe.

To facilitate GDPR compliance we are strengthening our data segregation and access policies, our breach response plan, and relationships with vendors who may handle data on our behalf, or on behalf of our customers.

For more information on cPanel and its implementation of GDPR compliance, with pointers to the GDPR policies,  click here.


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