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Name.com shifts the customer support paradigm on weekends and holidays

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The Name.com crew

The Name.com crew

Ahhh, it’s great having had an extended weekend! More relaxation time, more drinks with friends and family – and hopefully, more domain sales.

What about the registrar people that make sure your domains are safe, and that the baddies are taken offline?

Go no further than Name.com, one of the top 3 domain registrars in terms of customer service responsiveness via the phone!

If you want to know what happened during the Labor Day weekend at the Name.com HQ, watch the video below.

Clearly, it’s domainer customer support with a smile – and the occasional rolling of the eyes.

PS. Is that a pole dancer’s pole next to her seat? 😀

This post is 100% true!

This post is 100% true!


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Comments

2 Responses to “Name.com shifts the customer support paradigm on weekends and holidays”
  1. HowieCrosby says:

    Well, I’ve just had to send name.com an urgent request as the email I sent on Labor day to push a domain I sold, was not marked up for a ticket, thus lost! Interesting eh! 😉

  2. HowieCrosby says:

    But on the whole I get a great service from the guy’s, the odd tiny hiccup, I’ve had to deal with the manager David a few times with some tech stuff, and he has been great.

    I’d recommend name.com

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