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Namecheap: “We are not auctioneers”

Domains listed in Namecheap’s new marketplace are often marked with an “auction” identifier but according to Namecheap that doesn’t mean they are auctioneers, or escrow agents.

Namecheap Marketplace refers to “Popular Auctions”

A domain investor who won a Namecheap “auction” but then was unable to complete payment as these domains had been removed by the registrant, was given this remarkable response in a support email.

Evidently, the domains were listed but were then removed; the listing remained and that allowed the domain investor to participate in and win the “auction” and receive an automated email requesting payment.

The ensuing response from Namecheap says, in part:

In order to clarify the situation, we would like to underline, that Namecheap’s Marketplace provides a venue for notifying third parties of the availability of currently-registered, recently-expired, or recently-released domain names for sale. While some processes may occur in an auction style format or operate with the label “Auction” or “online auction”, Namecheap is not an auctioneer or an escrow agent. By using Our Marketplace, you acknowledge and agree to this understanding.

You can read the full exchange here.

Update 11/29/2021: According to the domain investor, Namecheap resolved the issue, noting that tech issues during auction finish times led to a decision to put some names on hold for a potential auction extension. The domains were eventually delivered.


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Comments

5 Responses to “Namecheap: “We are not auctioneers””
  1. BullS says:

    How do you submit domains for auction in name cheap?

    Happy Hanukkah everyone!!

  2. CreativeDomainNames.com says:

    nobody knows even namecheap.com support really.
    I tried but no luck so i liquidate my namecheap domains on namepros bargain thread. for $5

  3. @Bulls: You can’t submit a domain for auction @Namecheap. It seems it’s expired domains (what is mentioned above). What I guess should be understood here is that the registrant renewed it at the very last moment (the names are put for auction when the domain is expired, just before it actually drops). It’s exactly the same with Dynadot if you may be familiar with their “Aftermarket expired auctions”: You may “win” the auction, pay for it, but they warn you that you will only get the name IF the registrant doesn’t renew it at all till the end. Maybe he will renew and you won’t get the name (they credit the amount back to your account, then).

    I guess Namecheap may be a little new with this and they don’t explain/warn people correctly yet. Maybe they didn’t explain the situation very well either, IDK (I didn’t read the details of all the exchange)

  4. BullS says:

    @domaingeneral
    Then it is a good way to appraise your pigeon shit domains for free

  5. DomainGang says:

    Update 11/29/2021: According to the domain investor, Namecheap resolved the issue, noting that tech issues during auction finish times led to a decision to put some names on hold for a potential auction extension. The domains were eventually delivered.

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