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Domain Registrars: End of year update on phone support rankings

Six months ago we ran a “phone support test” on US-based domain registrars, to help determine their responsiveness to customer phonecalls. It’s now time for an update to gauge the efficiency of domain registrars when it comes down to providing support over the good old phone line. The results might surprise some folks, as much […]

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Domain Registrars: How fast do they answer their Tech Support phones?

If you’re old school like we are, you probably want to talk to a human on the phone instead of chit-chatting in a pop-up window. Domain registrars that value their services provide fast and efficient phone support. Today, we took 9 US-based domain registrars to the ultimate phone test. 🙂 The testing process: after locating […]

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