Domain Concierge at Escrow.com
Escrow.com today announced that it had hit one million registered users and that it is moving its headquarters to San Francisco.
Since its acquisition by Freelancer in 2015, the following milestones were attained:
- The San Francisco office is headed by newly hired Vice President of Sales Danny Raja, who was previously a senior sales executive at Box and Yammer
- The back-end infrastructure for Escrow.com has been upgraded and migrated to Amazon AWS.
- Support hours have been extended and customer support is now multilingual (commencing in Chinese)
- New transaction types including domain name holding transactions have been launched
- The Escrow.com compliance team has grown significantly under Group VP Compliance Greg Robinson (ex-Paypal, Colonial First State)
- Jackson Elsegood has been appointed as General Manager of Escrow.com (ex-First Data)
- Keith Gettle has been promoted to Operations Manager of the business.
Here is the full press release that we received:
San Francisco, July 12th 2016 – Escrow.com, the leading provider of secure online payments and online transaction management for consumers and businesses on the Internet, today announced that it had hit one million registered users and that it is moving its headquarters to San Francisco.
This follows exceptional financial performance by the payments business since being acquired by ASX-listed Freelancer.com in 2015. Gross payment volume in 2015 for Escrow.com exceeded US$430 million, growing at almost double the five-year compound annual growth rate (CAGR), with total payment volume to date reaching US$2.9 billion.
Founded in 1999 by Fidelity National Financial Inc., a Fortune 500 Company, with original investment from Softbank, The Chase Manhattan Group, Pacific Century Cyberworks (PCCW), VerticalNet, Inc., Micro General Corporation & Madison Securities, Escrow.com has grown to the the world’s largest online escrow company. In 2015, Escrow.com was acquired by Freelancer Limited. Pro-forma turnover of the combined listed group in the 2015 financial year was AU$710 million.
Since acquisition, the company has aggressively grown the management team. The San Francisco office is headed by newly hired Vice President of Sales Danny Raja, who was previously a senior sales executive at Box and Yammer.
The expanded team since acquisition has achieved a number of milestones since closing. The back-end infrastructure for Escrow.com has been upgraded and migrated to Amazon AWS. Support hours have been extended and customer support is now multilingual (commencing in Chinese). New transaction types including domain name holding transactions have been launched and the payments management team has been greatly expanded (headed by group CFO Neil Katz). In addition, the Escrow.com compliance team has grown significantly under Group VP Compliance Greg Robinson (ex-Paypal, Colonial First State).
Jackson Elsegood has been hired as General Manager of Escrow.com (ex-First Data), and Keith Gettle has been promoted to Operations Manager of the business. Keith will be closely working with Danny Raja in San Francisco on Escrow.com’s major partnerships.
The new Escrow.com headquarters in San Francisco.
Located downtown in San Francisco at 180 Montgomery, the new Escrow.com headquarters will join three other new Escrow.com offices located in Vancouver, Canada, Sydney, Australia and Manila, in the Philippines.
“San Francisco is the logical best location for the headquarters for Escrow.com, being closest to partners, as well as allowing for further expansion in customer support, payments and major account management”, said Matt Barrie, Chief Executive for the Freelancer Limited Group (ASX:FLN).
“Partnerships with industry leading marketplaces is key to our exceptional growth,” said Jackson Elsegood, General Manager. “Being closer to those partners will allow us to work more closely together to deliver a great experience for their customers.”
Escrow.com’s partners are able to use the payments platform of the world’s leading online escrow provider to protect the transactions of their users and prevent fraud on their marketplaces.
Escrow.com’s partnerships program is available to online marketplaces, classifieds and affiliate marketers:For online marketplaces, the Escrow.com API provides a fully integrated online payment solution that reduces the incidences of fraud and the hassle of payments compliance.
For classifieds sites, Escrow.com’s Buy It Now buttons offer a fast and simple way of adding secure payments to listings.For affiliate marketers, Escrow.com’s Partner Solutions generate immediate click-through revenue for publishers and content producers.
For inquiries relating to partnership and integration opportunities with Escrow.com, please contact Danny Raja, Vice President of Sales via contact details below or at www.escrow.com/partners.
Escrow.com’s office relocation to San Francisco is subject to approval by the Commissioner of Business Oversight in California.
About Escrow.com
Escrow.com is the leading provider of secure online payments and online transaction management for consumers and businesses on the Internet, having safely processed over US$2.9 billion in transactions. Founded by Fidelity in 1999, Escrow.com reduces the risk of fraud by acting as a trusted third party that collects, holds and disburses funds according to buyer and seller instructions. Escrow.com is a subsidiary of ten-time Webby Award winning Freelancer.com, the world’s largest freelancing and crowdsourcing marketplace by number of users and jobs posted. Freelancer Limited is listed on the Australian Securities Exchange under the ticker ASX:FLN.
Danny Raja
Vice President, Sales
Tel +1 415 845 2096
Email sebastian@escrow.com
Jackson Elsegood
General Manager (including Communications, North America)
Tel +1 949 635 3894
Email jackson@escrow.com
Sebastian Siseles
Director of International Communications
Tel +54 911 32 60 07 30
Email sebastian@escrow.com
Note: Escrow.com is a premium sponsor of DomainGang.com and we also use their services.
sadly i find escrow.com slower than they were before freelancer bought them and for the first time in my 10 years of using them, a mistake with payment was made.
Wilson – I’m sure these are issues that the Escrow.com customer service would love to address on your behalf. I’ve personally found them to be faster than before. But everyone’s experience might be different.