Hit the Slash key for Spaceship’s launchpad

Spaceship arrived on a modest rocket but the secret ingredient has been the fuel. The domainer-friendly registrar has followed a remarkable journey from launch to orbit, gaining 3 million domains under management in just two years.

The Spaceship fuel is its customer service—by far the best I’ve encountered in a quarter century in the domain industry.

Although this mini review is based on online/chat-based assistance only, I don’t think many registrar customers use the phone these days.

After engaging with Spaceship support via chat to ask questions or to resolve issues, I’ve found communication to be fast and effective. In mere seconds, support personnel jumps in, offering assistance and processing my questions. Responses are well-rounded and effective. Use of English is fluent.

The few times I needed further clarification the ticket escalation happened in real time—another technical assistant took over. That’s an impressive feature!

In the end, Spaceship delivered full resolution to my issues and followed up with them as well. Ranking Spaceship customer support is a 10/10 without hesitation.

But what about that Slash key? 🤔

It’s the ignition button that launches the functions at Spaceship.com. Try it yourself.

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