In October, Anguilla picked Identity Digital as the back-end operator for its lucrative .AI domain space.
For the first time, .AI registrars can now access round-the-clock technical support through Identity Digital. Assistance is available 24/7 via phone, email, and live chat, ensuring help is always within reach. With faster response times and a streamlined, multi-tiered support system, service issues are resolved more efficiently and effectively.
In addition, Identity Digital will offer registrars access to an integrated web portal that simplifies tasks like domain management, reporting, and accessing documentation. It will also provide flexible payment options, including credit card, and wire transfer. These features make it easier and faster for registrars to do their work, saving time and reducing hassle.
Such improvements include the introduction of standardized domain transfer processes:
- Auto-renewals for consistent domain management
- A redemption process for deleted names that complies with request for comments (RFC) and industry standards
These enhancements not only streamline operations, but also provide registrars and end-users with a more reliable and smoother customer experience.
For the full press release visit Identity Digital.
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