False Alarm: The domains are not stolen.
Claiming that your domains were stolen from your GoDaddy account better be substantiated by facts. Domain theft is a serious issue to this day.
When you’re not sure, or too upset about domains that you attempted to register but never did, that’s a different story.
A GoDaddy customer left a scathing message in the GoDaddy support forum, asserting that GoDaddy took away several domains soon after he searched for their availability.
“I called and added 47 domain in my cart to buy becuz it was cheaper to buy the $125 package when u buy over 40 domains… And get each domain for $ 8 Smpcompany was stolen Smptraining was stolen I had bouhgt domain starting with smp and speaking with a guy over the phone seem to have never but the domains in my cart after speaking with him for 30 mins I looked at domain and the ones I had been waiting for him to manually and added 47 smp state names in front of the word smp to my cart so I cant check out My domain I added to my cart before I spoke with him became not avalable and my 47 state he claimed he was putting in mycart so I can check out was never put in my cart..”
The problem with the domains in question, Smpcompany.com and Smptraining.com, is that they were not available to register in the first place; they were registered in 2008 and 2017 respectively.
A GoDaddy customer service representative pointed out the hard facts to the customer:
“In looking at what you’ve said, it sounds like you somehow got disconnected from support. I’m not sure what would have happened with the domains you wanted to be added to your cart. However, in looking at Smpcompany.Com specifically, that domain was initially registered in 2008. As for Smptraining.com, that domain was registered in 2017. If there are other domains you’re concerned about, you can look up their current status and registration date (if already registered) on a WHOIS lookup, like the one available at ICANN.
If for some reason those domains appeared as available on our website, then it was probably just cached information. Also, sometimes our website’s connection to the registry is delayed or interrupted, which can cause search results to become inaccurate. I hope that helps.”
Before making such silly claims, always check out DomainTools.com or any other third party WHOIS tool, to ensure the domain is available.
