Domain got “stolen” ? Not so fast, check the facts first!

In a recent post over at popular web hosting forum, Web Hosting Talk, a member claimed that their domain name was stolen.

Titled “Stolen domains and it’s OK!” the exchange asserted that domain registrar, 101Domain, removed a customer’s paid for domain after 72 days.

The domain, which was not disclosed, then appeared for sale on Sedo, with a price tag of $1,388 dollars.

101Domain - a popular domain registrar.

101Domain – a popular domain registrar.

101Domain issued a refund for the $20 dollars spent on this domain, but the customer decided to escalate the issue, seeking further explanations on the alleged “theft” and potential compensation.

Joe Alagna of 101Domain joined the conversation, and the matter was resolved promptly.

As it turns out, the domain was a gTLD that was pre-registered before the particular gTLD launched. Pre-registrations are attempts to secure a domain when a gTLD goes live and there is no guarantee.

Most domain Registrars compete by accepting domain pre-registrations, and in this case 101Domain did not secure the domain which was never registered on behalf of the customer. Eventually, someone else registered the domain and put it for sale on Sedo.

Not everyone is familiar with how things work with domain names, particularly gTLDs and things often get confusing, as in this case.

 

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