It’s official: If you’re not hearing back from certain buyers during an email exchange at Domain Name Sales, it’s because they don’t want to respond.
Early concerns about responses to inquiries ending up at buyer’s spam boxes, are simply untrue.
Frank Schilling of Uniregistry and DNS.
We ran a test, after creating accounts at Gmail and Outlook, the most popular free email providers, and placed offers on domains we own. Then we responded to these test emails, using a typical custom template.
These emails, along with email addresses hosted on regular domains, provided the exact same results: all emails were delivered.
When you don’t hear back from a buyer, it’s not because they didn’t receive the communication due to some spam filtration; it’s because they are taking their time to write back.
Here are some ways to engage them back into the exchange:
- Offer them a discount, with a limited window.
- Remind them that your initial offer has expired.
- Wish them farewell; some buyers get motivated at that very last point, surprisingly.
Good luck with your sales!
This post is 100% true!
Good to know.
Thanks
My experience of many hundreds, maybe low thousands, of inquiries on the system is that some messages indeed do go to spam boxes. Buyers have specifically told me this and I’ve had to go outside the DNS system and email people directly on multiple occasions. No email system is foolproof with the constantly evolving spam filters of today, but I think DNS does a very good job overall. (and your sample size was way too small to draw any accurate conclusions)
Steven – the test was made to identify whether specific destination emails, such as Gmail and Outlook/hotmail were prone to automatic filtration. As it turns out, this isn’t the case.