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Domain fraud: Mike Mann’s chargeback could be avoided if he used Escrow.com

Domain fraud: you never know when it’ll happen to you, and Mike Mann just announced that he got a chargeback from the buyers of his domain, Helpware.com.

According to Mike, he sold the domain and once it was transferred away, the buyer did a chargeback with Stripe.

Surely a nightmare scenario, that could have been avoided when using a reputable domain escrow service, such as industry leaders Escrow.com.

Note: Escrow.com is a sponsor of this publication.

Said Mike Mann:

I sold a domain, helpware.com. They transferred away, and then made a chargeback with Stripe. Apparently they don’t realize who they are messing with. This will be a nightmare for them, and then they have 100% chance of losing in court.

What can Mike do now besides suing Helpware, that upgraded from Helpware.io to the domain name Helpware.com?

Apparently, most credit cards like Visa, MasterCard and Discover, can help handle such disputes when the party at loss provides related information. But is there a limit to the amount covered by credit card fraud?

Mike Mann typically sells domains for thousands of dollars, in the five figure range. It might be unfeasible to get it from the dispute department of the credit card, so maybe he needs to go ahead with a lawsuit.

According to this screenshort of the domain Helpware.com from 2017, Mike Mann’s asking price was $69,888 dollars. Mike has been lowering his prices since, so we’d expect the sale to have been less than this amount.

Update: Mike has removed the tweet and has mentioned that a chargeback of $35,000 dollars has been reversed.

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3 Responses to “Domain fraud: Mike Mann’s chargeback could be avoided if he used Escrow.com”
  1. David says:

    This chargeback either is a technical glitch or a mistake, the name forwards to the .io domain, you would have to be a real fool to reverse the charge, keep the name and forward it to your business bringing upon yourself a huge liability and expose the company to a court case, if this is the case MM doesn’t need advice how to proceed

  2. Damn, that’s outright theft. I see it now points to Helpware.io.

  3. DomainGang says:

    Update: Apparently Mike successfully reversed the chargeback.

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