Domain names are getting stolen more often than what you think.
An emotionally charged thread over at Web Hosting Talk (WHT), unveils the unnecessary saga domain owners endure, in order to reclaim ownership of stolen domains.
User “crazysheep118”, whose first language doesn’t appear to be English, stated:
“my domain been stolen in enom . the hack stolen my enom account first .and push all my domains to his enom account .and transfer the some of domin to godaddy，all of these are not allowed from me，his action is not under my permit，i did not know everything untill i receive the email，but it’s too late ，he already stolen my all domin.the account help of enom has prove my account has been stolen and return for me . but the transfer dispute didn`t help me to find the transfered domains.
they say ” It has been determined that the transfer of the domains are valid transactions as per ICANN Transfer Policy and Regulations, As records show that the transfers were authorized by the listed registrant of the domain at the time of transfer, we have no recourse to dispute the transfers under ICANN’s current regulations. “
OF COURSE! My account has already stolen by hacker, when hacker transferred my domains, it’s surely by the hacker’s authorized. Like who stolen my home key, when he enter my home,is it legal?
these domin name is very important for me, it’s all of my total property,if can`t return and i want to die.”
The commentary ranges from advice on using ICANN’s registrar to registrar reversal process, to comments supporting eNom’s stance on determining this domain theft was “legitimate.”
Unfortunately, domain owners that do not have ample financial resources and legal support are not able to bypass resistance from certain domain registrars.
The return of the stolen domain name See.com to its owner, is still pending.
Domainers: take note of which registrars are willing to assist their customers in difficult circumstances, and which ones wash their hands over it.
This system which sanctions thefts by gangsters is a blemish on the reputation of the US.
ENOM HAS STOLEN MY DOMAINS
About 2-3 weeks ago I was traveling when Enom charged a domain renewal registration fee on my daughter’s credit card. My wife called them and told them that the domain was paid for another month and a half, so she wanted Enom to refund my daughter’s credit card. They refused and the conversation went back and forth for a week. Finally a technical support rep. managed to confuse my wife with the consequence of their internal rules, and refunded the card but also deleted my 2 domains (or sold them to someone else).
Back at my office I called the same technical support rep. and asked for my domains to be reinstated as they were still paid on my contract with them. He claimed that my wife accepted to lose our domains and proposed me to pay $250 to try to get them back.
I think they are a crooked company as they have stolen 2 domains for which they have received full payment for 1 year registration when they have provided only 10 months and half.
Despite how they managed to manipulate and confuse my wife and my daughter with their in-house rules, there should be a law that protects consumers and their intellectual properties.
Bernard – Which domains? eNom does not sell domains of customers. Lack of renewal, however, can lead to their expiration and subsequent drop and/or auction by third parties. The $250 fee is to restore a domain that has fallen into the redemption period, past its expiration. Please provide the domains in order to investigate.