Burn some money: keep autorenewals on.
A disgruntled GoDaddy customer who received a collections notice over a failed charge for $8.50 insists that GoDaddy initiated the process with payment processor Certegy.
GoDaddy has denied that they initiated any collections process.
The GoDaddy customer clarified that the automatic renewal triggered a charge to a checking account that had been closed – not a credit card – which led to the subsequent charges:
“The collection agency reviewed it and said i was responsible. […] It was first regged at a bank account i closed.”
Regarding the handling of the charges by GoDaddy, he stated the following:
“What i cant understand is why godaddy let it happen. Its not alot of money, ill pay the $33, but they should stop such small amounts ($8.30 originally) going to a Collection Agency when an autorenewal doesnt go thru. Remember, they have all domains set to auto renew. WE have to turn it off. Its a shady practice. How many of you had a name renew that you didn’t want to keep ? “
