Nerds go nerdcore over NameJet auction.
In an article slash rant published over at popular blogging medium Medium.com, a fine fella by the name of Jeremy McAnally complains that NameJet ripped him off.
The cause of duress over the domain name Nerdcore.com was the removal of the domain from Jeremy MacAnally’s account, after the auction ended and he paid for it.
Citing technical glitches, NameJet refunded the $112 in USD that the Orlando resident paid for the auction.
As the WHOIS is currently hidden, yet the domain is parked at Sedo, McAnally’s frustrated over the loss of an opportunity to go all nerdcore on this arguably brandable domain:
“It’s been with squatters and what not ever since, so I’d love to return it to one of the folks in the community or build up a nice portal or something. Instead, I’m pretty sure it’s going to get stuck in some squatter’s list and be hocked for thousands of dollars for another decade.”
It’s not rare for auctions at NameJet to face some type of glitch once in a while, but we’re certain that it doesn’t happen on purpose in order to deliver the domain in the hands of a higher paying NameJet customer, as McAnally asserts.
If anything else, the fact is that when the auction for Nerdcore.com was extended, the same participants as before bid higher – an indication that they faced a frustrating glitch during the first round.
Perhaps the otherwise likeable McAnally needs to understand, that “squatters” are in fact domain investors that have the same, equal opportunity to bid on the domain he likes so much. The truth is, the highest bidder gets the domain, eventually.
For the full article titled “Scammed at the auction house“, click here.
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Namejet made the mistake. If they put it in his name, transferred it to his account, he pays $40 for renewal, he should keep the name.
simple
Namejet should apologize to any late bidders and SUCK IT UP.
imo.
Steve – Did you think that perhaps other bidders were unable to bid during the timeframe that the glitch occurred? How would you feel if you lost a domain because the system was locked up or otherwise inaccessible? Restarting auctions in private mode – among those that made the cut – is a perfectly normal solution in such cases. Also, the TOS states that domains can be reclaimed up to 42 days later for specific reasons.
I can understand that the original auction winner is upset, but the only reason it went for that price was a glitch with the NameJet system while this auction was ending. It also effected ibud.com and a couple others.
I tried bidding on multiple devices both from the auction itself and last minute board, and nothing worked.
There is a thread on NamePros about this same issue. There were several people who wanted to bid that did not get a chance.
Brad
You think they would have sorted it out before they transferred it, changed whois and renewed the name. Pulling it back after all that seems a little late. Notifying bidders and having a second private auction is fine as long as the name hasn’t been transferred already. It was.
Steve – Read the TOS, it covers such cases. Ergo, NameJet acted within the rules.
Brad – Thanks for confirming this. Here’s the NamePros link: https://www.namepros.com/threads/namejet-down.829758/
They should have corrected the mistake and relisted it before it transferred out. After it was transferred out it should have been gone. No problem if there is a mistake and it is corrected before names get transferred and whois changed, etc.
Steve – Are you arguing for argument’s sake? The domain wasn’t transferred out. All funds were refunded. The terms of service provide the rules of operation when errors occur, even 42 days later (in cases the last owner renews.) Other venues such as Pool, SnapNames etc. operate in a similar manner. The second, private auction ends in 20 minutes, let’s see who gets the domain.
“the domain wasn’t transferred out”
I thought the whois was updated and the name transferred into his enom account?? He is showing a screenshot of his account and an updated whois showing his name.
I just think it would have been better if they sort out these issues before names transfer accounts and whois.
Update: Nerdcore.com ended at $600 and domainbank won it. These guys resell domains for $20k and up.
Steve – An account push is not a ‘transfer’. Do you understand reversals can occur for a variety of reasons for up to 42 days later? Did you read the NamePros thread?
I understand playing devil’s advocate when there is some good purpose, other than arguing.
Terms are terms but it would be nice if they figured it out before names and whois changed. That’s all I am saying. 🙂
Steve – I agree. This isn’t the norm, it was a glitch. 🙂
Namejet is a great company and I have used them often and will continue to. This is not unique to them. Everyone makes mistakes it’s just nice if they are corrected early.
Cheers.