Moniker resolved all customer complaints with the BBB

Two months ago, we were concerned about the effect that complaints against Moniker might have to its BBB ranking. The Better Business Bureau accepts complaints from consumers, that must be presented eponymously and with supporting evidence. Subsequently, the BBB acts as a mediator, contacting the company in question and seeking their resolution of the complaints. […]

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Moniker’s BBB rating: Will the perfect “A” change if domainers complain?

The woes of Moniker are the result of a continuing failure to address customer issues effectively, along with a disastrous upgrade of its registrar backend system. One of the oldest domain registrars, Moniker changed hands in recent years; despite the goodwill of its officers, the problems run deep. Thousands of domain names remain in limbo […]

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Moniker migraines: Your SnapNames domains now belong to Web.com

As if recent downtime problems at Moniker were not enough, here comes the proverbial cherry on the pie. Apparently, domains caught by SnapNames and managed at Moniker under different registrars, actually now belong to Network Solutions, where they will be moved to. Incredible as it may sound, all such caught domains now show “abuse@web.com” as […]

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3 ‘Nasty’ Domains still at Moniker!

Rick Schwartz recently declared his imminent departure from Moniker’s domain management services, due to the Moniker-gate that took place in late December. While his best domains are with DirectNIC, Rick keeps 3 quite nasty domains in the same Moniker portfolio, which totals 4,500 domain names. What are these ‘nasty’ domains? They are quite nasty so […]

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