Oops! Can’t start Escrow if your buyer’s email is on a new gTLD

Oops! We broke Escrow.com

Oops! We broke Escrow.com

The expansion of the Internet name lanes is like the Y2k bug at times: gTLD domains introduce challenges daily to functions where regular TLDs do just fine.

An apparent glitch that we found yesterday, affects the API between Domain Name Sales and Escrow.com, and it’s something that produced an hour of “fun” attempting to complete a domain sale, which failed repeatedly with the same error.

Apparently, Escrow.com does not support gTLDs yet as the email address of the parties; our buyer’s email address ended in dot “.email”.

While trying to accept their offer and initiate the Escrow.com transaction, the following system error was produced, time and again:

“TransID: None – Escrow.com “API” Call probably failed”

After opening a ticket, Domain Name Sales confirmed that the issue is at Escrow.com and it should be fixed soon.

Not a biggie; in the meantime, if you have received offers from “funky” gTLD email addresses, you might want to ask your buyer to use a regular TLD.

Oops! 😀

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