The domain rebranding of Snapchat to Snap, along with the acquisition of Snap.com has been deemed unfortunate; the generic nature of the word makes it shared among numerous companies worldwide.
As seen in the case of Sumo.com, without a secondary identifier or a truly “fancy mark” element, such ultra-generic words become problematic to promote via SEO.
SnapChat reportedly paid $5 million dollars to acquire the domain Snap.com, and now random companies that share the same name reap some unexpected benefits.
In Australia, for example, local Google.com.au users find a web design company’s result at the top: Snap.com.au. Other results include a fitness center and Snap(Chat) is nowhere to be seen on the first page.
Now, in a new twist, stock market investors wanting a piece of Snap Inc.’s impending IPO, sent shares of another company called Snap Interactive up as much as 164%.
One can clearly see the importance of utilizing generic domains for their appropriate meaning; it takes years of consumer exposure to a brand, to be associated with a secondary meaning.
When in doubt, and before spending a large sum on an ultra-generic domain name, seek an appropriate keyword that identifies the industry and the focus of the brand and its intended products.
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Snapchat should have purchased Chat.com instead of Snap.com.